FAQs

Q: What are the HOA dues and when are they due?

A: HOA dues for 2025 are $2,103 quarterly, due on:
– January 1st
– April 1st
– July 1st
– October 1st

Q: How can I pay my dues?

A: Online via the portal: www.grsmgt.com
-By mail (as stated on the coupon)
-EFT form available at the Clubhouse Office
-Bill Pay through your personal bank

Q: What if I have questions about my account?

A: Visit the GRS Homeowners Portal to view your payments and account history. For further assistance, email accountsreceivable@grsmgt.com, including the community name, your name, and address.

Q: What is the process for making home improvements?

A: All exterior changes, modifications, or additions require ACC (Architectural Control Committee) approval prior to any work.

Q: How do I submit an ACC request?

A: By appointment only (in person)
-Appointments: Tuesday – Thursday, 10:00 AM – 3:00 PM
-Schedule: Email Linda at LSimpkin@grsmgt.com

Q: Where can I get the ACC Application?

A: You can print the application from the community’s page on the GRS website.

Q: What are the clubhouse hours?

A: Clubhouse: 7:00 AM – 11:00 PM
Gym: 24 hours

Q: Can the clubhouse be rented?

A: No.

Q: Can I have a FOB for my children?

A: No. FOBs are only issued to individuals who reside full-time in the unit.

Q: How do I contact Vector Security?

A: Call 954-351-9180 and choose from the following options:
-Option 6: Company Directory – say the representative’s name for direct transfer
-Return calls may appear as SPAM RISK LIKELY (954-399-7449)

Representative Contacts:
-Customer Service: Renee Isaac, Katoya Johnson, April Perkins
-Service: Rodlyn Louis, Peter Wurth
-Sales: Sharon Omega, Delores Ferrer

-Install:
-Service: FTLservice@vectorsecurity.com
-Sales: ResidentialSalesFTLD@vectorsecurity.com
-Install: FTLInstall@vectorsecurity.com

Q: How do I contact the restaurant Prime 92 Fifty?

A: Call 561-880-9363 or use the Open Table app for reservations.

Q: What are the hours of Prime 92 Fifty?

A: Monday: Closed
Tuesday – Thursday: 8:30 AM – 9:00 PM
Friday – Saturday: 8:30 AM – 9:00 PM
Sunday: 8:30 AM – 6:00 PM

Q: How do I contact the Salon Mind and Body?

A: Call 561-880-9548

Q: What are the hours of the Mind & Body?

A: Sunday & Monday: Closed
-Tuesday: 9:00 AM – 4:00 PM
-Wednesday: 11:00 AM – 7:00 PM
-Thursday – Saturday: 9:00 AM – 4:00 PM

Q: How do I contact Total Health Systems?

A: Call 561-962-4344

Q: When is trash/recycling pickup?

A: -Garbage: Wednesday & Saturday
-Vegetation & Bulk: Saturday
-Recycling: Wednesday

Q: How do I report a sprinkler or landscaping issue?

Submit a work order through www.grsmgt.com .

Q: How can I get in touch with a board member?

A: Email the Property Manager or Assistant Property Manager, and they will forward your message.

Q: When are Board of Directors meetings scheduled?

A: TBD (To Be Determined)

Q: How do I lease my home?

A:
-Applications are available on the GRS website.

-Visit: www.grsmgt.com

-Click FIND MY COMMUNITY, enter VAL, and select Valencia Grand Homeowners Association

-Applications are under DOWNLOADS

-Status updates: email applications@grsmgt.com